How We Protect Your Account and Information
Your privacy is the foundation of how we operate. We've built pkshaan around keeping your personal data, payment details and account activity secure. Every transaction you make through...
Our Privacy Commitment to Pakistan
We collect and process only the information needed to keep your account running safely. When you open an account with us, we ask for your name, email, phone number and identity verification details — requirements that local banking partners like JazzCash, Easypaisa, SadaPay and Raast enforce at their end too. We don't sell or share your personal data with third parties. Your
account balance, withdrawal history and gaming activity remain yours alone. We may anonymize and aggregate gameplay patterns to improve our platform, but we never tie that data back to your identity. Payment processors and our fraud-detection partners see only what they need to process your deposits and withdrawals safely. Where local law permits, we retain account records for dispute resolution and regulatory
compliance.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions and Data Requests
If you want to know what data we hold about you, request corrections, or ask us to delete your information, our support team can help. You can reach us through your account settings, email or live chat. All data-access requests are handled within 14 days.
Live Chat
Connect with our support team directly from your account dashboard during operating hours to ask about your data and privacy settings.
Email Support
Send data requests to our privacy team with your account details and we'll respond with the information we hold about you within 14 days.
Account Settings
Review and update your personal information, communication preferences and privacy controls directly from your account profile page.
What Protects Your Data at pkshaan
We use industry-standard encryption and secure servers to keep your information safe. Our team monitors account activity for fraud and unusual access patterns. We follow local banking standards and payment-processor requirements across...
SSL Encryption
All data moving between your device and our servers is encrypted using SSL protocols so no one can intercept your account details or payment information.
Secure Storage
Your personal and payment data is stored in encrypted databases with access limited to authorised team members who need it to process your requests.
Fraud Monitoring
We track login patterns and transaction behaviour to catch unusual activity early and protect your account from unauthorised access or misuse.
Payment Partner Standards
JazzCash, Easypaisa, SadaPay and Raast enforce their own security requirements, adding a layer of protection to every deposit and withdrawal you make.
Local Compliance
We operate in line with data-protection standards and banking regulations applicable in Pakistan so your account meets all local requirements.
Regular Audits
We conduct regular security checks and reviews to ensure our systems stay secure and our privacy practices meet current standards.
What Our Policy Covers
Standards That Define Our Approach
Our privacy policy rests on a few core ideas: your data belongs to you, transparency is non-negotiable and security is built in from day one. We tell you...